WORLDWIDE SHIPPING | PENINSULAR FREE > 75€

© 2022 Scuffers. All rights reserved

WORLDWIDE SHIPPING | PENINSULAR FREE > 75€

© 2022 Scuffers. All rights reserved

WORLDWIDE SHIPPING | PENINSULAR FREE > 75€

© 2022 Scuffers. All rights reserved

WORLDWIDE SHIPPING | PENINSULAR FREE > 75€

© 2022 Scuffers. All rights reserved

START AN EXCHANGE OR RETURN

Items purchased from SCUFFERS must be returned in perfect and unused condition, free of deterioration, stains, smell or any condition that would prevent them from being sold as new. Items must also be returned in their original packaging including all labels and possible items included as part of the packaging, within 14 days of receipt of shipment, in order to receive a refund.

SPAIN ( IBERIAN PENINSULA )
For exchanges (FREE) and returns (4€) of orders with destination Spain, please use the following link: CLICK HERE
*Only one exchange will be free of charge.

EUROPE & REST
For orders outside Spain, there is no possibility of processing a change of product or size. In order to process an exchange, the customer must return the purchased item and make a new purchase of the desired item on the website.
The customer has two options to make the return:

 

  1. RETURN LABEL in Drop-off point - Mondial Relay (Cost 6,90€). Scuffers offers the possibility of using the services of Mondial Relay (Cost 6,90€) for return at the drop-off point.
FRANCE: CLICK HERE
BELGIUM: French (CLICK HERE) / Dutch (CLICK HERE) 
PORTUGAL: CLICK HERE
NETHERLANDS: CLICK HERE
 
*Only available for these European countries. In case of not residing in any of these countries, the return must be made following the next option.
 
2. SHIP THE ITEMS BACK to our warehouse (Cost covered by the customer).
 
The items that the customer wishes to return must be sent via courier with tracking code (which we kindly ask you to send us by email) in a secure package, adding in the shipping reference name the order number being returned (#XXXXX), followed by 'Scuffers' in parentheses - Ex. Marc Johnson #12345 (Scuffers) - The address to which you have to send the items is:  
 
Camino Seseña Nuevo, s / n, nave 3 (Grupo Menchero) - SLS.
Att: Scuffers
San Isidro Industrial Park
45223 Seseña (Toledo)
 
The charges derived from the return of an international order will be assumed by the customer and in no case will be the responsibility of Scuffers. We are working to offer a better service in this process which we hope to implement soon.
 
The refund will be processed through the original payment method used in the purchase within 5-10 working days after the item arrives at our warehouse. During collection launches and holiday campaigns, Black Friday or other periods of high courier density, return processing time may vary slightly.
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